Social Worker II / Medical Case Manager - Comprehensive Care Clinic
The responsibility of this social worker is ensuring that patients have access to care primarily by enrolling and maintaining coverage in the federal Ryan White HIV/AIDS Program. This role requires a great deal of paperwork, attention to detail, and ability to learn about complex processes and how they interact. This social worker will also conduct the psychosocial assessment, orientation, and enrollment in Ryan White services (if applicable) for patients new to the clinic either because of a change in provider or a new HIV diagnosis. In this capacity, the social worker will have the opportunity to provide education and brief supportive therapy.
Department | Unit Summary:
The Vanderbilt Comprehensive Care Clinic (V-CCC), a nationally-recognized HIV Center of Excellence and a certified Primary Care Medical Home, is located at Vanderbilt Health's One Hundred Oaks campus in Nashville, Tennessee. The V-CCC provides care for more than 3,500 active outpatients living with HIV from Tennessee and adjacent states. The V-CCC has on-site psychiatric, adherence counseling, social work, and nutrition services. Patients with HIV/AIDS receive quality, comprehensive HIV care, regardless of their ability to pay.
The clinic is open Monday - Friday (Days) 8:00 a.m. - 5:00 p.m.
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Maintains professional documentation which meets department and VUMC standards as it relates to compliance.
Provides brief targeted interventions for identified clients.
Completes psychosocial assessment and assists team with the development of the plan of care.
Provides education and or consultation to clients and families, treatment team and community.
Contributes to the organization by actively participating in process improvement initiatives and shared decision making.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
RISK MANAGEMENT (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate risk management of moderate difficulty. Capable of conducting risk analysis as part of a task to address problems including determining risk factors, probability, impact, early detection and prevention. Able to prepare simple contingency plans and alternatives.
PATIENT ASSESSMENT - (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate patient assessments in practical applications of moderate difficulty.
PATIENT EVALUATION (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate the ability to conduct a patient evaluation in practical applications of moderate difficulty. Capable of effectively assessing the relative merits of alternative products or services.
CRISIS INTERVENTION (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate crisis intervention in practical applications of moderate difficulty.
CLINICAL COUNSELING (NOVICE): - Possesses sufficient fundamental proficiency to successfully demonstrate clinical counseling in practical applications of moderate difficulty.
Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
Team Interaction: Provides informal guidance and support to team members.
SUPPORTING COLLEAGUES (P2):
- Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.
DELIVERING EXCELLENT SERVICES (P2):
- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
ENSURING HIGH QUALITY (P2):
- Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
- Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
MANAGING RESOURCES EFFECTIVELY (P2):
- Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
FOSTERING INNOVATION (P2):
- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period. Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As t...he largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.