This position is part of the RRTP team as a Lead Case Manager, with a caseload and administrative split of 75% Case Management 25% Case Manager Lead with a caseload of approximately 10-15 Veterans. This position focuses on helping Resident Veterans experiencing a wide range of complicated mental, addiction, behavioral, physical, psychosocial, and environmental problems. -Social Worker The Lead Case Manager trains RRTP Case Managers in case management policy and procedures to include the service provision timeline and documentation requirements as well as appropriate boundaries and interactions with Veterans. - Works in collaboration with RRTP Program Managers to identify and correct any discrepancy or deficiency in CM workload, production, or documentation and participates in leadership meetings. - Independently performs case finding functions and outreach, identifying and screening patients for psychosocial needs. Incumbent must possess the knowledge and ability to independently implement treatment modalities, provide counseling or psychotherapy for individuals, families and groups. - Independently conducts psychosocial assessments. Develops treatment plans in collaboration with the Veteran/family and with the interdisciplinary treatment team. Incumbent possesses the skills to offer psychosocial interventions and measures outcomes to interventions. - Incumbent is able to coordinate community-based services, including information and referral for additional services from other VA programs, other government programs and community agency programs. - Independently identifies high-risk patients and provides case management services. Provides crisis intervention services, seeking to address the cause as well as the presenting complaint, coordinates family conferences and serves as liaison to family members. Has working knowledge and experience in use of medical and mental health diagnoses, disabilities and treatment procedures. This includes acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology. - Establishes and maintains effective therapeutic relationships with Veterans and their families. Incumbent is able to independently work with patients and families who are experiencing a variety of psychiatric, medical and social problems utilizing individual, group and family counseling and therapy skills. - Demonstrates positive communication skills and behaviors that promote cooperation and teamwork with internal and external customers. Collaborates with other disciplines and caregivers using group processes for decision making in interdisciplinary problem solving. Work Schedule: Mon-Fri, 8:00AM-4:30PM Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.