The Social Worker Program Coordinator directs the PCMHI program and New Patient Access Team (NPAT) in Behavioral Health Services. The Social Worker Program Coordinator reports directly to the Deputy Associate Chief of Staff for Behavioral Health (Deputy ACOS-BH), and ultimately to the Associate Chief of Staff for Behavioral Health (ACOS-BH). This is an OPEN CONTINUOUS announcement until September 30, 2021. Qualified applicants will be considered & referred on a bi-weekly basis. This announcement will close when filled. FUNCTIONS OR SCOPE OF ASSIGNED DUTIES a. The Social Worker Program Manager is fully responsible for management and oversight of assigned program(s). S/he provides leadership for programs in an effective manner, demonstrates a high level of initiative and independence in carrying out the administrative and patient care functions in accordance with the EPVAHCS and Veterans Health Administration policies and procedures. This covers multiple sites of care in the El Paso, Texas and Las Cruces, New Mexico catchment areas. b. The Social Worker Program Manager is fully responsible for developing all aspects of assigned program(s) that will enable Veterans to access case management and comprehensive medical and behavioral health care. The incumbent provides leadership to direct reports assigned to program in the application of clinical practice, case management, organizational processes and/or systems improving outcomes at the agency/service level, utilizing the clinical knowledge and skills required to provide behavioral health care services to Veterans. Community relationships are an integral part of the Social Worker Program Manager responsibilities. c. The Social Worker Program Manager ensures continuity of patient care across all programs, the development and implementation of the plan of care. S/he facilitates the evaluation and treatment of Veterans who tend to have frequent and severe crises, lack family or an adequate community support network, poor at self-monitoring, frequently fail to comply with instructions and treatment, or have significant deficits in coping skills and require continuing professional psychosocial support. d. The purpose of the work is to apply professional clinical skill, and extensive knowledge and understanding of program management to the process of rehabilitation and integration of Veterans. The work affects the medical, psychosocial, social, economic, and spiritual well-being of every Veteran treated (in this geographically large catchment area), their families, the overall program and service delivery, and medical center community relations. e. The incumbent will facilitate the interpretation and application of VA guidelines to ensure standards maintained promote the health, safety, welfare, and happiness of Veterans. This position requires coordination of annual inspections to ensure compliance with all VA guidelines, ensures optimal qualitative/quantitative clinical and program services through multidisciplinary/collaboration; program development; effective utilization of VA/community resources; networking; facility development providing specialized services for sub-populations; patient advocacy; ensures the compliance of the assigned program(s) with all existing VA policies and regulations, JCAHO standards, CARF standards, medical center policies and procedures, and other relevant requirements. f. In consultation with the Deputy ACOS and ACOS of Behavioral Health Service the incumbent makes recommendations for filling clinical and other program positions and further prepares assigned staff to form a functioning interdisciplinary team; provides training and consultation on a regular basis; coordinates and conducts student training within assigned program; coordinates staff development and in-service training for the assigned staff. g. The incumbent is responsible for planning, coordinating and evaluating all aspects of assigned program by maintaining a program-specific database and answering suspenses that ensure the provision of quality care and continuity of service. S/He represents Behavioral Health Service both within the VA Medical Center (VAMC) and the community at large; collaborates with community agencies and other VA programs to develop and implement services for s Veterans; oversees, supervises and implements programs pertaining to assigned program to ensure compliance with VA policy, procedures and standards of care. Work Schedule: Monday - Friday, 8:00am - 4:30pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.