The Program Manager supervises staff in the Primary Care Mental Health Integration Program. The Program Manager assists in planning, establishing, and implementing policies and procedures and assures the staff adhere to all current directives of VHA, and meet current Joint Commission standards, State licensure standards, and VA-OIG expectations. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: Citizenship. Citizen of the United States. Licensure. Applicants must hold a full, current, and unrestricted license to practice psychology at the doctoral level in a State, Territory, or Commonwealth of the United States, or the District of Columbia. Education. Applicant must have a doctoral degree in psychology from a graduate program in psychology accredited by the American Psychological Association (APA), the Psychological Clinical Science Accreditation System (PCSAS), or the Canadian Psychological Association (CPA) at the time the program was completed. The specialty area of the degree must be consistent with the assignment for which the applicants are to be employed. For the purpose of meeting this requirement, the term "specialty area" refers to the specific specialty areas recognized by the accrediting body and not to specific job duties that might require special skills. Currently, APA accredits doctoral programs in the specialty areas of clinical psychology, counseling psychology, school psychology, or combinations of two or more of those areas. PCSAS accredits doctoral programs in psychological clinical science. CPA accredits doctoral programs in clinical psychology, counseling psychology, clinical neuropsychology, and school psychology; OR Have a doctoral degree in any area of psychology and, in addition, successfully complete a re-specialization program (including documentation of an approved internship completed as part of the re-specialization program) meeting both of the following conditions: The re-specialization program must be completed in an APA or a CPA accredited doctoral program; and The specialty in which the applicant is retrained must be consistent with the assignment for which the applicant is to be employed. OR Have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution, with a dissertation primarily psychological in nature. AND Internships. Applicants must have successfully completed a professional psychology internship training program that was accredited by APA or CPA at the time the program was completed and that is consistent with the assignment for which the applicant is to be employed OR New VHA psychology internship programs that are in the process of applying for APA accreditation are acceptable in fulfillment of the internship requirement, provided that such programs were sanctioned by the VHA Central Office Program Director for Psychology and the VHA Office of Academic Affiliations at the time that the individual was an intern OR VHA facilities that offered full-time, one-year pre-doctoral internships prior to PL 96-151 (pre-1979) are considered to be acceptable in fulfillment of the internship requirement OR Applicants who completed an internship that was not accredited by APA or CPA at the time the program was completed may be considered eligible for hire only if they are currently board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed OR Applicants who have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution with a dissertation primarily psychological in nature may fulfill this internship requirement by having the equivalent of a one-year supervised internship experience in a site specifically acceptable to the candidate's doctoral program. If the internship experience is not noted on the applicant's official transcript, the applicant must provide a statement from the doctoral program verifying that the equivalent of a one-year supervised internship experience was completed in a site acceptable to the doctoral program. Preferred Experience: Leadership experience in mental health field; both VA and non-VA experience welcome Experience in conducting performance appraisals, setting productivity targets, monitoring compliance with documentation of patient care in the electronic health record Experience dealing with patient complaints and congressional concerns Grade Determinations: GS-14 Experience: Applicants must have at least 3 years of experience as a professional psychologist, with at least one year equivalent to the GS-13 level. In addition to the experience above, the candidate must demonstrate the following KSAs: Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines. Knowledge of and ability to utilize evidence based practices and clinical practice guidelines appropriately and ability to guide staff in using these tools. Ability to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view. Skill in managing and directing the work of others to accomplish program goals and objectives. Ability to translate management goals and objectives into well- coordinated and controlled work Ability to establish and monitor production and performance priorities and standards. Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program. Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety, and be performed by the incumbent at least 25% of the time. Psychologist program managers have broad program management responsibilities for a specific program or programs that are designed to deliver specialized, complex, highly professional services that are important program components of the facility and that significantly impact the health care provided to Veterans. Decisions made by the Program Manager affect staff and other resources associated with the programs managed and are made while exercising wide latitude and independent judgment. The type of program managed and scope of responsibility are critical aspects of the assignment at this level. Responsibilities include operation and management of key clinical, training, research, or administrative programs to include full responsibility for managing the day to day activities of those programs. Responsibility may include supervision of staff but is not required. Psychologist Program Managers are responsible for strategic planning to ensure the provision of high quality services to meet the needs of the Veterans being served and planning, and developing and implementing short- and long-term goals and objectives consistent with the program's strategic plan. They have oversight of administrative and programmatic resources and deploy those resources in support of the program needs. They develop and implement programs, policies, and procedures to meet program goals, VHA policy and external accreditation requirements, and monitor outcomes using data-driven quality assurance processes, and implement strategies for improvement based on data analysis. This position is above the full performance. The actual grade at which an applicant may be selected for this vacancy is at the GS-14 level. References: VA Handbook 5005, Part II, Appendix G18- Psychologist Qualification Standard. Physical Requirements: The work requires the psychologist to be mobile throughout the medical center as needed, involving standing, walking, bending, pushing, and lifting (moderately heavy). The psychologist should be capable of prolonged standing/walking and be physically capable of pushing equipment, wheelchairs, and patient stretcher. This position is above the full performance. The actual grade at which an applicant may be selected for this vacancy is at the GS-14 level. ["This Psychology Program Manager serves as a supervisor for the Community Based Outpatient Clinics (CBOCs) that are a part of the VA Loma Linda Health Care System. The selectee can choose whether to maintain an office at the main facility or anyone of the CBOCs. Major duties include, but are not limited to the following: Develops individual or group goals and objectives Monitors, operates, evaluates, coordinates and oversees staff of the assigned programs Conducts ongoing intensive reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing bodies Coordinates interdisciplinary staffing, work assignments, budget and treatment services. Assigns, directs, and reviews the work of subordinates as Section Chief for Outpatient Mental Health services at the Ambulatory Care Center Serves as leader for a multi-disciplinary team Initiates action for selections, promotions, status changes, awards, disciplinary actions, and separations Plans, schedules, and coordinates work and solves problems related to the work Fosters and supports the use of effective rehabilitation techniques and sensitive, tactful, supervision of patients and personnel Provides a full range of psycho-diagnostic services including assessment and using the most appropriate psychotherapeutic techniques in providing quality care Provides brief psychosocial interventions within an integrated primary care setting Psychological/Diagnostic Assessment - conducting diagnostic clinical interviews resulting in DSM-V Diagnosis Consults with clinical staff on a wide variety of patient care issues Conducts treatment planning and referrals to various programs within Medicine Health Service and provision of return appointments for follow-up Completes consults in a timely manner, closes clinical encounters, and writes return to clinic orders Work Schedule: Monday through Friday, 8:00 am to 4:30 pm Compressed/Flexible: May be available for highly qualified candidates Telework: Yes, position is suitable for telework Virtual: This is not a virtual position Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.